At SVG Otter (https://www.svgotter.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information when you visit or make a purchase from our site.
1. Who We Are
SVG Otter is operated by Boban Janković, located at Divka Budaka 1c, 10000 Zagreb, Croatia. You can reach us at shop@svgotter.com.
2. What Data We Collect
- Name and email address (when you register or contact us)
- Purchase history (products bought, date, amount)
- Device/browser data via cookies (e.g. IP address, location, usage behavior)
- Any reviews or feedback you submit
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Send confirmation emails and download links
- Respond to customer inquiries
- Improve our website performance and product offerings
- Comply with legal obligations (e.g. invoicing, taxes)
4. Third-Party Services
We use trusted services such as Paddle for payments and Cookiebot for managing cookie consent. These third parties may process personal data under their own privacy terms:
- Paddle: paddle.com/privacy
- Cookiebot: cookiebot.com/privacy-policy
5. Cookies
We use cookies to enhance user experience, track analytics, manage carts, and remember preferences. You can control cookie settings anytime via our Cookie Policy or by clicking "Privacy Settings" in the site footer.
6. Data Retention
We retain data only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.
7. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at shop@svgotter.com.
8. Governing Law
This policy is governed by the laws of Croatia. We aim to comply with GDPR and other applicable privacy regulations.
9. Contact
If you have questions about this Privacy Policy or your data, contact:
Boban Janković
Email: shop@svgotter.com